Designing smart, modern interfaces with code and creativity from the heart of Silchar, Assam. Known for blending structure, storytelling, and seamless user journeys. With a strong foundation in computer science and continuous learning towards advanced degrees, I stay focused on clarity, responsiveness, and impact.
Experienced in customer service and support roles for leading Indian brands — Xiaomi, Flipkart, and Rapido. Demonstrated strong communication, team leadership, and problem-solving skills in high-volume environments while consistently improving customer satisfaction.
Real knowledge from real experience — tap a card to reveal the story.
— Sahnawaz Ahmed Laskar · The Digital Alchemist
Real words from real people — colleagues, managers & team leads.
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Every role sharpened a different edge — tap any entry to explore the story.
At India's largest e-commerce platform, I built and managed internal tools that automated order resolution flows, cutting agent handling time significantly. I collaborated with backend teams to surface real-time data for faster decision-making and became the go-to person for complex escalation cases.
At Xiaomi India, I owned the escalation dashboard end-to-end — identifying bottlenecks, streamlining issue routing, and providing precise MSM-based mobile device troubleshooting. Working at this scale taught me how quality systems, not just individual effort, create lasting customer satisfaction.
In Rapido's high-velocity support environment, I led real-time chat support for ride and driver issues, maintaining composure and accuracy under peak-hour pressure. I designed and delivered agent training programs on deep-resolution workflows that became standard practice on the floor.
Parallel to every professional role, I built, shipped and iterated on real web products — from this portfolio to client sites and analytics dashboards. Every line of code was a deliberate act of craft: mastering HTML, CSS, JavaScript, and design systems while managing multiple brand projects with production-level precision.
Real milestones, real impact — click any card to explore the full story.
GitHub – 100+ Contributions
▸ click to exploreDeployed 5+ Web Projects
▸ click to exploreAdvanced React (2023)
▸ click to explore200+ Algorithmic Challenges
▸ click to exploreResponsive UI Engineering
▸ click to exploreAPI + Workflow Automation
▸ click to exploreAgile Collab (10+ Devs)
▸ click to exploreSignature "Hacker Mode"
▸ click to explore10k+ Active Users Reached
▸ click to explorePortfolio — Built from Scratch
▸ click to exploreClick any card to reveal full pricing & what's included
Website Design
Custom, responsive & animated websites built from scratch
▸ tap to reveal pricePortfolio Website
Stand out with a stunning personal portfolio that impresses
▸ tap to reveal priceE-Commerce Setup
Full online store with payments, catalog & dashboard
▸ tap to reveal priceWeb Ads & Promotion
Grow reach with targeted campaigns & landing pages
▸ tap to reveal priceTap any card to discover how a website transforms your life, business, or career — explained in a way that actually makes sense.
Don't see your field? Every person has a reason. Let's find yours.
💬 Let's Build Your WebsiteClick any card to reveal pricing & what's included
HTML / CSS / JS
Frontend Dev ▸ tap to revealNode.js / PHP / Firebase
Backend Dev ▸ tap to revealFigma / Adobe XD
UI/UX Design ▸ tap to revealWordPress / Shopify / Blogger
CMS Setup ▸ tap to revealGoogle Analytics / Search Console
SEO & Analytics ▸ tap to revealChatGPT / Copilot / Notion AI
AI Integration ▸ tap to revealWhatsApp / Zoom / Remote Support
Live Support ▸ tap to revealSSL / CDN / Hosting Setup
DevOps & Security ▸ tap to revealReal products, real problems solved — every line hand-coded, zero templates.
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